http://www.christophermonnat.com/2009/06/your-thoughts-why-so-negative/ Programmer Extraordinaire Fri, 26 Feb 2010 19:02:31 +0000 http://wordpress.org/?v=2.9.2 hourly 1 http://www.christophermonnat.com/2009/06/your-thoughts-why-so-negative/comment-page-1/#comment-436 Claire Thu, 25 Jun 2009 04:18:08 +0000 http://www.christophermonnat.com/?p=873#comment-436 It's the fact that there is a certain anonymity that the Internet provides... and also we humans are getting (more than) slightly spoiled by the notion of "instant gratification"... we want things done our way NOW and for some reason, that saying of "The Customer Is Always Right" equals "Complain Enough, You Get Enough To Shut You Up" in our rapidly decreasing cerebrals. Working in customer service has provided a clearer outlook on what a fine line we toe between Civility and Pain In The ... . :) It’s the fact that there is a certain anonymity that the Internet provides… and also we humans are getting (more than) slightly spoiled by the notion of “instant gratification”… we want things done our way NOW and for some reason, that saying of “The Customer Is Always Right” equals “Complain Enough, You Get Enough To Shut You Up” in our rapidly decreasing cerebrals. Working in customer service has provided a clearer outlook on what a fine line we toe between Civility and Pain In The … .

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